Every executive and business owner has one key objective – to improve performance. Behind every business objective, (whether it is, for example, to grow your business by 10%, increase ROI by 5% or become a better leader), is the desire to improve performance. It is this aspiration that makes us successful in our labours.
Performance Improvement can be defined in many ways. For example, the International Board of Standards for Training, Performance and Instruction (2003) defines it as the process of designing or selecting interventions which may include training directed toward a change in behaviour, typically on the job.
I believe that performance improvement is any positive change that can be measured after you have actively decided to make a change in your current circumstances. This is why defining the improvement requirement and measurement method is all important.
If we assume therefore, that a key success factor in business is to improve performance, where would you start? A logical approach would be to decide which area of performance needs improving and look for experts in this field to enable you to achieve the appropriate improvement. For example, you may need to improve your sales so you engage a marketing consultant to enable you to achieve this.
I believe that the first step towards performance improvement is defining your goal. Following a goal setting process will ensure that performance enhancement is made.
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